Payments & Promotions

  • How can I pay on

    The following payment methods are available on

    1.Credit cards. We accept Mastercard, Visa, Maestro and American Express
    2.Bancontact. We accept all banks e.g. KBC DIRECT, ING Online, Dexia Direct
    5.Sofort banking

  • What is Quickpay?

    If you have placed an order on before, you can use Quickpay to pay with a single click the next time you place an order.  Quickpay supports payments by credit card or Bancontact.

  • How long does it take before my payment has been processed?

    The time required to process your payment depends on the payment method. With Bancontact, the payment is usually processed immediately. If you pay using a credit card, the amount will be charged to your credit card when your order is dispatched.

  • Is it safe to shop on

    Shopping on is very safe. We use the secure SSL method. This means that your personal information is encrypted and cannot be read by third parties. We comply with all the privacy regulations and other legal requirements. We will never share your personal information with third parties without your permission. Read more about security and privacy.

  • How can I use my discount code or voucher?

    You can redeem your discount code or voucher in your shopping basket. Fill in your code and click on “Add”. 

  • Are there conditions attached to using a discount code or voucher?

    A discount code can be used once only. After it has been used, it is no longer valid. Discount codes are only valid for orders placed through You cannot exchange a voucher for cash or apply a voucher to an order that has been placed already.